FAQ

Signal Rewards Card FAQ

1. What is a Signal Rewards Card?
   Signal Rewards is a free program designed to give our loyal customers rewards on their everyday purchases.  Members can earn free coffee and fountain drinks and are eligible for special discounts, offers and surprises!  In addition, members earn points on fuel and most merchandise purchases.  These points are converted to “Signal Cash” each night.  Once a customer has accumulated at least $1.00 of “Signal Cash” it can be used during a purchase.
2. How many points do I earn and how much are the points worth?
   Members earn 10 points per dollar spent on eligible merchandise and 10 points per gallon of fuel.  10 points are equal to 1 cent.
3. Is the Signal Rewards Card free?
   YES! The Signal Rewards card is absolutely free!
4. How do I join?
   To join simply pick up a free Signal Rewards Card next time you are at a store and start earning points immediately! In order to be able to redeem your points and be eligible for special offers and surprises, you must register your card at www.signalrewardscard.com.
5. How do I earn Rewards Points?
   Present your Signal Rewards Card or scan the barcode on the mobile app every time you purchase fuel or qualifying items at Signal. The points will automatically be applied on to your account.
6. Can I earn points on anything in the store?
   Fuel and merchandise, with the exception of lottery tickets, newspapers, propane, phone cards and gift cards, are eligible to earn points.
7. How do I use my card?
   You can swipe your Signal Rewards Card at the pump or at the register to earn rewards on your purchases. You may also use the barcode on the mobile app at the register.
8. My card is not working. What do I do?
   Please do not get a new card. Contact customer service at 1-417-881-8308 or service@signalrewardscard.com.
9. I have lost my card. How can I get a new one?
   If your card has been lost or stolen, please contact us at service@signalrewardscard.com. We will transfer your points to a new card. Please do not get a new card from a store.
10. How soon can I start earning points after receiving my card?
    You can start earning points immediately; however you must register your card at www.signalrewardscard.com before you can redeem your points and to be eligible for special offers and surprises.
11. Is there a limit on how many reward points I can earn?
    No. There is no limit to the dollar amount that you can earn with your Signal Rewards Card.
12. How do I keep track of my rewards balance?
    Point and “Signal Cash” balances can be found by logging into your account online or on our mobile app or by calling 417-881-8308.
13. Is my information secure?
    The security of your information is very important to us. We do not sell or disclose any information. The information you have provided is required to enable us to verify and link your information to your card.
14. How long are my rewards good for?
    As long as you keep using your card your rewards will never expire. Points expire after the card has not been used for 365 days.